Chain of Goldenhorn

SCOPE OF THE WARRANTY CERTIFICATE DOCUMENT: The Kurtulan jewellery was meticulously handcrafted in the Kurtulan workshop and is protected under a Kurtulan warranty against any production defect for a period of one year from the date the invoice is issued. In the event the product purchased is determined to be defective by the Kurtulan Customer Service Department, it shall be repaired or replaced free of charge during the warranty period. Each item of jewellery comes with a warranty certificate, at time of purchase. To take advantage of the warranty and ensure allowance for periodic maintenance of the product, the retailer will ask you to sign and date the warranty certificate, which will then be submitted to Kurtulan. We would like to remind you that you will be required to keep this document and wish you well with your choice of the jewellery. Should you have further inquiries or need to discuss a specific issue, please contact the gallery: hello@elkandhammer.com. EXCLUSIONS FROM THE SCOPE OF THE WARRANTY: The KURTULAN guarantee certificate guarantees both the quality and the originality of the purchased product. In addition, it provides the opportunity to benefit from after sale services. When repair, maintenance, renovation and replacement are required it is sufficient to show your guarantee certificate. If the product is defective, or is in need of sizing and/or maintenance, then you will be required to take or send the product back to elk & HAMMER, (280 W Kagy Blvd, Ste D, Bozeman, MT 59715). elk & HAMMER and Kurtulan shall not be responsible for damages resulting from any process that the product is subjected to by any person or entity other than an authorized team of Kurtulan. Any damage to the product due to unauthorized tampering, accident, or misuse shall be excluded from the scope of Kurtulan warranty. HANDLING AND USE OF THE PRODUCT: Kurtulan perceives every piece of jewellery as a work of art, which must stay in good condition for its lifetime. Do not keep your jewellery in closed or airtight spaces for long periods of time. Environments lacking oxygen cause oxidation on the surface of the jewellery possibly resulting in a change in its colour. Silver oxidation is natural and to be expected. Your "gold fused" jewellery is less likely to oxidize or turn colour when in contact with skin, so don't forget to wear your pieces periodically. The softness of the 24K gold is natural and a testament to its pureness. So please try to protect your jewellery against any impact. Use care when handling and storing your jewellery to prevent scratches. The pieces should not touch or rub against each other. White gold consists of pure gold, palladium and some other elements. It is recommended that white gold be maintained from time to time so that it can continue to glitter. Silver may become oxidized; however, it can be wiped with a soft cloth. We are using the best chemical available for oxidation of Silver: But of course, oxidation is a surface treatment and it's not durable like the metal itself.Only precious and semi-precious gemstones and precious metals are used in the production of Kurtulan jewellery. But as is common in the gemstone industry, colour and clarity improvement techniques like heating, fractures filling, color oiling, laser processes etc. are applied to the stones in some cases, which make them more sensitive to temperature variations and rapid temperature changes. Diamonds will not get scratched easily but they may break. Engagement rings, diamond rings and bracelets or products with colour stones need special care for daily wear. It is recommended that the jewellery does not come in contact with cosmetics such as hair spray, creams, soaps, detergents, perfumes, or any other chemicals. It is also advised to avoid contact with water, thermal springs and spas. This is especially applicable to many organic gemstones including emeralds, rose cut diamonds, pearls, turquoise, lapis lazuli, mother of pearl, coral, etc. Mercury is extremely harmful for metals. Do not let products come into contact with mercury. If a contact takes place, your Jewellery needs to go into attentive care a Kurtulan point of sale. Enamelled products are sensitive to chemical substances and falls. We recommend all customers, to preserve their products as if they were works of art. *Gold fusion is a production method which is specialized by Kurtulan Jewellery. It should not be confused with electro plating and has no relation to any other traditional plating method The process is basically, taking a sheet of 24K yellow gold and fusing it to a 925K silver sheet, creating a bi-metal formation and making it much more elegant.